Posting Policy
Welcome to Guyana Online! Our platform connects buyers and sellers to make transactions as smooth and secure as possible. To ensure a safe, fair, and enjoyable experience for all users, we have developed the following Posting Policy. By using this marketplace, you agree to adhere to these guidelines.
Eligible Listings
To post an item or service on Guyana Online, you must ensure that it falls under the following criteria:
- Legality: All listings must comply with the laws of Guyana and any applicable international laws. You may not post items or services that are illegal, prohibited, or restricted.
- Authenticity: Listings must accurately describe the items or services being offered. No fraudulent or misleading descriptions are allowed.
- Ownership: You must have legal ownership or authorization to sell any product or service you list on the platform. Do not post items that you do not own or have explicit permission to sell.
- Drugs and controlled substances
- Stolen goods
- Weapons, explosives, or firearms
- Counterfeit goods or pirated software
- Adult content or explicit material
- Endangered species or products made from endangered species
Examples of prohibited items include, but are not limited to:
Appropriate Content
- Be clear, accurate, and truthful in describing the product or service
- Use professional and respectful language
- Not contain offensive, harmful, or discriminatory language
- Not include hate speech, threats, or harassment
- Not contain explicit or sexually suggestive content
All content you post, including photos, descriptions, and titles, must be respectful and appropriate for all users. Content should:
Pricing Transparency
- Clear Pricing: Ensure that your price is clear and transparent. Any hidden fees or additional charges should be disclosed upfront.
- Price Gauging: Price gouging or inflating prices unfairly (especially for in-demand items during emergencies or crises) is strictly prohibited.
No Spam or Duplicate Listings
- Duplicate Listings: Do not post multiple listings for the same item or service. All listings should be unique, and multiple posts for the same product will be removed.
- Spam: Do not use the platform for spamming other users. This includes excessive posting of irrelevant content, sending unsolicited messages, or promoting unrelated products.
Respect Intellectual Property
You are responsible for ensuring that the content you post do not infringe on the intellectual property rights of others. This includes copyrights, trademarks, patents, and any other proprietary rights.
- Photos and Videos: Only use photos and videos that you own or have permission to use. Do not post images or videos that are copyrighted or belong to others without authorization.
- Brands: Do not sell counterfeit items or misuse trademarks of others without authorization.
Prohibited Behaviour
Guyana Online promotes a community of trust, and we expect all users to engage respectfully. The following behaviours are prohibited and may result in the removal of your listings or permanent suspension of your account:
- Harassment, bullying, or threatening behavior
- Manipulating reviews, feedback, or ratings
- Impersonating other users or entities
- Engaging in fraudulent activity, such as posting false information to gain unfair advantages
Product Listings Guidelines
When creating a listing, please ensure that the following guidelines are followed:
- Accurate Description: Your description should clearly and accurately represent the item. Be transparent about the condition (new, used, refurbished, etc.), specifications, and features.
- Images: Provide high-quality images of the actual product you are selling. Avoid using stock images unless the product is brand-new and in original packaging.
- Shipping Information: Clearly state whether shipping is available, the cost of shipping, and expected delivery times. If offering local delivery, provide specific details on the coverage area.
- Product Condition: Clearly state the condition of the item (e.g., new, used, refurbished, etc.). If the item has any defects or damage, describe it honestly in the listing.
Services Listings Guidelines
For services, please ensure your listing is detailed and clear:
- Scope of Service: Specify the exact services being offered and any limitations or exclusions.
- Pricing: Provide a clear and detailed breakdown of your pricing. If your service is charged by the hour or is project-based, outline the expected costs.
- Qualifications: If applicable, list any professional qualifications, certifications, or experience that demonstrate your expertise in the service you are offering.
- Availability: Be transparent about your working hours, location, and any other factors that may affect the availability of your service.
Review & Rating Policy
- After completing a transaction, buyers and sellers are encouraged to leave honest reviews and ratings. These reviews help future users make informed decisions.
- You are prohibited from posting fake reviews or offering incentives in exchange for positive reviews.
- Reviews should be based on actual experiences, and any attempt to manipulate ratings or feedback will result in penalties.
Reporting Violations
If you see a listing or behavior that violates our Posting Policy, please report it immediately. We take these reports seriously and will investigate any suspected violations. To report a listing, click on the "Report" button next to the item, or contact our support team directly at support@guyanaonline.com.
Consequences for Policy Violations
Failure to comply with this Posting Policy can result in the removal of listings, suspension of your account, or permanent banning from the platform. Repeated violations may result in further penalties, including legal action if necessary.
Changes to the Posting Policy
Guyana Online reserves the right to update or modify this Posting Policy at any time. We encourage users to review this policy regularly to stay informed of any changes. By continuing to use our platform, you agree to be bound by the latest version of the Posting Policy.
Thank you for helping us maintain a fair, respectful, and trustworthy marketplace. We appreciate your cooperation and look forward to providing you with the best online marketplace experience in Guyana!